- Length: 50 minutes
- Class size: up to ~ 80
- Learners: senior medical students
Learning activity aim:
To demonstrate how difficult patient-doctor interactions occur in general practice, and can be understood and managed using a psychodynamic perspective.
At the end of this learning activity, students will be able to:
- Recognise “heartsink” patient interactions
- Reflect upon and make sense of difficult patient-doctor relationships using the concepts of transference and countertransference
- Describe approaches to managing heartsink patient interactions
“Why do our hearts sink? Primer to managing difficult patient interactions” by Michael Tam is licensed under a Creative Commons Attribution-ShareAlike 3.0 Australia License.